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Demonstration · Monitoring, evaluation & learning

Measuring success — outputs, outcomes, impact

A draft of how success would be measured on an engagement like this: instrumented at every link of the results chain, anchored to Kirkpatrick and RE-AIM, honest about the difference between what digital learning can prove quickly and what it can only contribute to over time.

The results chain — instrumented at every link

Every link has a "how we know" — nothing in the chain is asserted without a data source.

Sample indicator matrix

A deliberately small, defensible set — each with a level, source and cadence. Baselines and targets are set with each institution during discovery; leading indicators report within weeks, lagging within months.
IndicatorLevelSourceCadenceType
% of target cadre enrolled (Reach)InstitutionLMS cohortsMonthlyLeading
Active learners per monthInstitutionAnalyticsMonthlyLeading
Module completion rateBothCompletion + analyticsMonthlyLeading
OSCE pass rate at the 80% gateLearnerQuiz reportsPer cohortLeading
Pre/post knowledge gainLearnerPaired surveysPer cohortLeading
Step-level failure rate (e.g. counter-traction omitted)LearnerTagged questions / xAPIContinuousLeading
Tutors teaching with the media (self-report + spot check)InstitutionQuarterly surveyQuarterlyLagging
Observed competence on critical stepsLearnerObservation checklistReview pointsLagging
Institutional EmONC / MCH indicatorsSystemFacility dataAnnualLagging

Anchored to two established frameworks: Kirkpatrick (reaction → learning → behaviour → results) per learner, and RE-AIM (reach, effectiveness, adoption, implementation, maintenance) per institution.

Two lenses on success

The consultant’s scorecard — how I’d be judged
  • Delivery: every ToR deliverable accepted, on time, against pre-agreed acceptance criteria set in discovery — not negotiated at the end.
  • Quality gates: 100% of clinical media clinician-verified before deployment; zero unresolved clinical-accuracy findings at handover.
  • Capacity actually transferred: designated staff in each institution perform the core admin, authoring and analytics tasks unaided, against a competency checklist — observed, not assumed.
  • Independence after exit: the systems keep running and content keeps being updated 90 days after the mission ends, without the consultant.
The project’s scorecard — how FEXTE can measure Component 1
  • Outputs: videos deployed and functional per board; staff trained and certified; QA tools digitized and in use.
  • Outcomes: completion and pass rates against baseline; measured knowledge gain; tutors demonstrably teaching with the media.
  • Adoption & maintenance: each board operating its own dashboard and issuing its own reports by end of mission.
  • Impact contribution: movement on EmONC/MCH indicators, reported honestly as contribution alongside the other Component investments.

Baseline first — and a learning loop, not just reporting

Baseline is a Stage-0 deliverable per board: pre-test knowledge, current tutor practice, and existing completion data are captured before rollout — without a baseline, change cannot be proven.

The learning loop: step-level failure data shows exactly which critical step learners most often get wrong (for example, counter-traction omitted during controlled cord traction). Those modules are flagged, revised, and re-measured. M&E feeds revision — the same measure → find the weak step → improve → re-measure logic that governs the authoring pipeline.

Reporting cadence: automated monthly completion + at-risk digest to each registrar; quarterly programme review against the indicator matrix; per-institution dashboards (each board sees only its own cohort) with an EF-level roll-up. Governance: learner privacy, per-institution data ownership, aggregate/de-identified external reporting, and portable records (xAPI) so a board’s data moves with it at handover.

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